Privacy Policy

Last updated: November 2025

1. Introduction

Welcome to Aunty Suzy. We are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, and protect your personal data.

2. Who We Are

Aunty Suzy is operated as a sole trader business in the United Kingdom. We are the data controller for any personal information you provide to us.

3. Data We Collect

We collect personal data in the following ways:

• Order Information: When you purchase through Snipcart, we collect your name, email, address, and payment information (processed securely by Snipcart)
• Newsletter Signup: If you subscribe to our newsletter, we collect your email address
• Contact Forms: Information you provide when contacting us via our support page
• Website Usage: We use cookies and analytics to understand how you interact with our site

4. How We Use Your Data

Your personal data is used for:

• Processing and fulfilling your orders
• Sending you order updates and newsletters (with your consent)
• Responding to your enquiries
• Improving our website and products
• Complying with legal obligations

5. Data Protection & Security

We take data protection seriously. All payment information is handled securely through Snipcart's encrypted payment processing. We do not store credit card details on our servers. Your data is protected in accordance with the UK Data Protection Act 2018 and UK GDPR.

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Unsubscribe from our newsletter

To exercise any of these rights, please contact us at the details below.

7. Third-Party Services

We use Snipcart for payment processing and order management. Snipcart processes your data in accordance with their own privacy policy. We do not share your data with any other third parties without your explicit consent.

8. Cookies

We use cookies to enhance your browsing experience. For detailed information about cookies, please see our Cookie Policy.

9. Contact Us

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or by posting the new policy on our website.